Treats
- Delicious and unique snacks that you've never seen before
- Experience flavors and culture from a different country every month
- Includes postcard and information about the country in the box
- Free shipping in the United States
- Ships worldwide
Questions
Q: I unfortunately cannot eat products made with chocolate. Can substitutions be made so that I can eat everything in the boxes that I purchase?Asked by Velvet C., August 2019
Our boxes are pre-packaged so it is difficult to make adjustments to the contents, but as long as you notify us in advance of placing an order we can make substitutions for you.
In order to figure that out, you'll have to ask the trytreats team themselves as they're actually the ones handling this subscription box
Q: How long does it takes for the box to arrive? Asked by Christianna H., April 2020
Thanks for your question! We usually ship the following business day, and shipment can be 3-7 business days in the US and about 10-14 business days to most locations overseas.
My May 2020 box was sent out on the 12 of May and now it is June and still hasn't arrived.
Q: When does the box ship?Asked by Paula G., December 2019
We ship orders the following business day after the order is received
Never... going on 4 weeks late for the 2nd month in a row
Q: Which shipping method you use to ship in Bangladesh?Asked by Md S., November 2020
Treats reviewsReviews
Write a Review3.4
Average Subscriber RatingHaven't received anything
Nov 10, 2020
Susan W.
I bought this as a gift and have yet to receive this box, though I keep getting messages saying it will. Then, I cancelled the box when I spoke by email with the seller, because my mother...whom I bought the box for...passed away. However, they still renewed the subscription even though they said it would be cancelled. And again, they keep saying it has shipped by my father has yet to receive any of the boxes (which are in my mother's name). It's ridiculous. I've basically paid for two subscriptions I haven't received.
Verified Purchase
NO thank you
Jan 13, 2021
Jessica B.
I have been charged for two boxes, and I have yet to actually receive either of them. It said it would ship three days after ordering....it’s been over a month and I still haven’t gotten the first box. I’ve emailed twice and haven’t received a response. I am not pleased and someone needs to give me my $50 back.
**update** roger reached out in an attempt to negotiate my money back. He offered one month and apologized for the crappy shipping. Thanks for the apology but I still have yet to see my refund. He promised this refund on the 20th of January and said 3-5 days and yet here I am on January 28th not heard a peep or see that money back. He certainly has asked me to remove my negative post. Absolutely not. I believe at this point I deserve both refunds since I’ve had to wait since the beginning of the month since I started the claim for it and still NOTHING. terrible terrible customer service and horrible way to cheat people out of money. NEVER RECOMMEND.
Verified Purchase
Hi Jessica,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
We apologize for the delivery issues. Please be advised that because of the Holiday rush, our carriers were experiencing delays due to volume increase and limited employee availability from the impacts of COVID-19.
We've also sent you an email to discuss more of your order details.
Edit: We've taken a loss in providing a refund for shipping issues caused by COVID and from our shipping carrier in order to make your experience better, you received two boxes for the price of one. It's disappointing to hear that you are still upset about the situation, we are sorry we could not make you feel...
Great gift
2 days ago
Jenna E.
Great gift for the man who has everything! I bought this for my husband for his birthday. The box came before expected and was full of fun snacks! It also included facts about the country and a recipe to try. We were very happy with the box!
Verified Purchase
Thanks for the awesome review, Jenna! We are working really hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Have a great week. Cheers!
Treats
5 days ago
Nadine T.
My family and I love receiving a surprise treat every month. Through covid it has been something special that we look forward to opening together as a family. I am however still waiting for the December box to come in as it has been lost in shipping and am hoping to get a replacement box sent out soon.
Verified Purchase
Hi Nadine,
First off, we would like to express our gratitude for taking the time to share your thoughts and feedback with us. Also, We are very sorry that you still have not received your December Treat box you purchased from us. We'll have this checked and get back to you immediately via email.
Thank you and stay safe!
Thanks
5 days ago
Lori P.
Got as a present for a friend she loved it.
Verified Purchase
Hi Lori,
We're happy to know that your friend loved the Treat box and thank you for sharing this with us!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to see you again soon!
Great
7 days ago
Amanda L.
They made fun boxes with good information about the country the treats were selected.
Verified Purchase
Hi Amanda, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Have a great day and stay safe!
Great customer service
Dec 17, 2020
Erin F.
I placed an order for Christmas and it was clear that this wouldn't get to me in time so I contacted them. They quickly cancelled my order and gave me a full refund. They also sent me a sample box as an apology for the inconvenience. They initiated communication with me frequently to ensure I received my free small treat box and were very easy to work with. I will be ordering again in the future. The treat box was great!!!!!
Verified Purchase
Hi Erin, we are very sorry that you still have not received the Treat box you purchased from us. We understand your frustration and we would like to make it right. We've sent you an email to discuss this further.
review
Feb 15, 2021
Molly A.
recipient loved it
Verified Purchase
Hi Molly, This review made our day! We are thrilled that the recipient loved the Treat box and thanks for sharing your review with us and the community.
Have a wonderful day and stay safe! :)
So much fun!!!
Jan 17, 2021
Kellie D.
This box is so much fun for families!! It has alot of size but also facts about that country!! Cant wait until our next one!
Verified Purchase
Hi Kellie,
Thanks for helping us with your review! We're here if you need anything.
Cheers and stay safe!
Mitigated with customer service
Dec 12, 2020
Jolly C.
Mitigated issue with customer service.
Verified Purchase
Hi Jolly, we understand your frustration and we would like to make it right. We've sent you an email to discuss this further.
Past boxes from Treats…
Greece Treats Box, March 2019
10 of the tastiest snacks from Greece, delivered to your door!
India Box, July 2019
10+ international snacks from India
Taiwan Box, June 2019
Germany Box, March 2020
10+ international snacks from Germany
Russia Box, February 2020
10+ international snacks from Russia
Netherlands Box, January 2020
10+ international snacks from Netherlands
Brazil Box, April 2020
10+ international snacks from Brazil
Japan Box, May 2020
10+ international snacks from Japan
Turkey Box, June 2020
10+ international snacks from Turkey
Korea Box, July 2020
10+ international snacks from Korea
Ireland Box, August 2020
10+ international snacks from Ireland
Thailand Box, September 2020
10+ international snacks from Thailand
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