Treats
- Delicious and unique snacks that you've never seen before
- Experience flavors and culture from a different country every month
- Includes postcard and information about the country in the box
- Free shipping in the United States
- Ships worldwide
Questions
Q: I unfortunately cannot eat products made with chocolate. Can substitutions be made so that I can eat everything in the boxes that I purchase?Asked by Velvet C., August 2019
Our boxes are pre-packaged so it is difficult to make adjustments to the contents, but as long as you notify us in advance of placing an order we can make substitutions for you.
In order to figure that out, you'll have to ask the trytreats team themselves as they're actually the ones handling this subscription box
Q: How long does it takes for the box to arrive? Asked by Christianna H., April 2020
Thanks for your question! We usually ship the following business day, and shipment can be 3-7 business days in the US and about 10-14 business days to most locations overseas.
My May 2020 box was sent out on the 12 of May and now it is June and still hasn't arrived.
Q: When does the box ship?Asked by Paula G., December 2019
We ship orders the following business day after the order is received
Never... going on 4 weeks late for the 2nd month in a row
Q: Which shipping method you use to ship in Bangladesh?Asked by Md S., November 2020
Treats reviewsReviews
Write a Review3.1
Average Subscriber RatingThey resolved the issue!
Jan 25, 2020
Mahima S.
Hi
I am from India and Placed an order on - December 2019. My first shipment was dispatched on 25 December but hasn’t reached me yet. I can’t even track it because the last status update is of 25 December.
According to the shipment policy, you ship during first week of the month but my second shipment is yet to be dispatched.
I haven’t received a response from the seller even though I sent a message days ago regarding the same.
There was some issue with deliveries to India. Roger was kind enough to get back to me and provide a full refund even though a box had already been delivered.
Verified Purchase
Hi Mahima, I apologize for your experience and I'm following up with you via email right now to resolve any outstanding issues you may have
Love it
Today
Amanda S.
I got this for my 13 year old. He loved it. It is packaged nicely. There were cards about the country, a recipe to make at home and delicious snacks. USPS didn't do a great job with tracking. Of you're considering this box go for it. It's a great value and a ton of fun.
Verified Purchase
Chocolate
Nov 14, 2020
Sandra W.
I enjoyed the box overall but I really thought there was too many chocolate items. Would have preferred others types of candy products
Verified Purchase
Haven't received anything
Nov 10, 2020
Susan W.
I bought this as a gift and have yet to receive this box, though I keep getting messages saying it will. Then, I cancelled the box when I spoke by email with the seller, because my mother...whom I bought the box for...passed away. However, they still renewed the subscription even though they said it would be cancelled. And again, they keep saying it has shipped by my father has yet to receive any of the boxes (which are in my mother's name). It's ridiculous. I've basically paid for two subscriptions I haven't received.
Verified Purchase
Yet to receive package
Jul 27, 2020
Laurice B.
I have yet to receive my box and for some reason it says it has shipped but unable to track. I have tried contacting the company MANY times and I have yet to hear back from them. I either need the box or a refund as this is clearly very unacceptable and horrible customer service.
Verified Purchase
Good contents. Shipping improving.
Oct 21, 2020
David D.
Box contents very interesting over the past couple of months. We had a rocky start with some shipping and organizational issues, but Treats customer service has worked to make up for problems satisfactorily. Current box arrived right on schedule. Packaging has always been very good.
Verified Purchase
Love this box
Jul 14, 2020
Lara G.
I dont often leave reviews but I am so pleased with this box! I've tried a few other ones and this one hands down is the best. The price is extremely reasonable and the amount you get, I think, far exceeds the cost. I love the post cards from each country and the little bio you receive on each country. I've canceled all the other ones I used to receive but this one is a keeper!!
Verified Purchase
Fixed issues
Jun 26, 2020
Kimberly F.
After FedEx lost my package, it took a but but the owner of the company reached out to me. Long story short, I now have my box and am excited to try the items. Have put the box in the fridge since it was in the summer heat all day in the ups truck. But im happy, thank you for fixing things
Verified Purchase
Hi Kimberly, I sincerely apologize for the bad experience and I've reached out to you directly to find a resolution. The tracking number does show your box was delivered so please help me understand what exactly happened and we'll make things right. - Roger from Treats
Warning! They won't send you anything!
Jun 30, 2020
Kelsy H.
Warning! They won't send you anything. According to my account I'm on my second shipment, but I still haven't received the first one. I should have read the reviews more closely. It looks like this is a common problem. I hate that Cratejoy lets companies sell on their site who take money from people without providing the product they promise.
Verified Purchase
Hi Kelsey
I'm so sorry you never received your box. This appears to be tied to an issue where on a specific day all shipments on that day appeared to have been lost by the carrier. This was literally just brought to our attention today and we're planning to re-ship the boxes with expedited shipping at no additional cost, I'm just sorry for the inconvenience and the delay
Roger from Treats
Customer Service cares
Nov 16, 2020
Nora K.
The seller contacted me and wanted to make things right. It does seem like they wanted to satisfy the customer and find out what was wrong.
Was very pleasant to deal with and they deserve another chance.
Hopefully listening to suggestions helps in making this product better.
Verified Purchase
Past boxes from Treats…
Greece Treats Box, March 2019
10 of the tastiest snacks from Greece, delivered to your door!
India Box, July 2019
10+ international snacks from India
Taiwan Box, June 2019
Germany Box, March 2020
10+ international snacks from Germany
Russia Box, February 2020
10+ international snacks from Russia
Netherlands Box, January 2020
10+ international snacks from Netherlands
Brazil Box, April 2020
10+ international snacks from Brazil
Japan Box, May 2020
10+ international snacks from Japan
Turkey Box, June 2020
10+ international snacks from Turkey
Korea Box, July 2020
10+ international snacks from Korea
Ireland Box, August 2020
10+ international snacks from Ireland
Thailand Box, September 2020
10+ international snacks from Thailand
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