Treats
- Delicious and unique snacks that you've never seen before
- Free shipping in the United States
- Ships worldwide
Questions
Q: I unfortunately cannot eat products made with chocolate. Can substitutions be made so that I can eat everything in the boxes that I purchase?Asked by Velvet C., August 2019
In order to figure that out, you'll have to ask the trytreats team themselves as they're actually the ones handling this subscription box
Q: When does the box ship?Asked by Paula G., December 2019
Never... going on 4 weeks late for the 2nd month in a row
Q: How long would it take to get your money back from a refund?Asked by Alana B., February 2020
Q: Can this box be shifted to India?Asked by Debarati C., November 2019
Treats reviewsReviews
Write a Review3.5
Average Subscriber RatingTreats subscription
Mar 11, 2020
Denise C.
Love it!
It gave us a taste of the world with out leaving your house!
Verified Purchase
Happy
Nov 26, 2019
Annalisa J.
Great customer service
Verified Purchase
Missing items, no response from seller..
4 days ago
Hayley M.
I’ve been a subscriber to the “Treats” box for several months now. I was happy with my first box, all items that were promised to me on the little note were there! In the months to follow though, I’ve grown more and more disappointed. At least three of my boxes have been missing items. I contacted the seller about this and, just like some other reviewers, got no response. Now that I’m posting a public review, I’m sure the seller will publicly state his apology or whatever as he has for other reviews. Here is a tip: when you have paying customers reaching out to you kindly to resolve something, listen to them. Don’t just respond after we’ve cancelled our subscriptions and left public reviews.
Verified Purchase
Hi Hayley, I'm a manager at Treats and I want to thank you for leaving a note and I'm so sorry to hear about your experiences. It's honestly shocking as well as disappointing to hear about the issues with your experience.
Very rarely the warehouse might make a mistake and miss an item, but for three of your boxes to have missing items is an incredibly strange anomaly. But while mistakes happen, our creed is to always fix them as soon as it's brought to our attention. So it's honestly bizarre that you said you reached out and never got a response. I will be investigating personally to find out how your messages were not responded, and I will be emailing you now to make...
Fun Family Activity!!
Feb 26, 2020
Christina G.
My daughter is obsessed with other countries and learning about them. She saw My Treats and we signed up for a 6 mo. Subscription. I also contacted customer support email to ask a question and heard back right away from June. Very helpful and answered my question. We love My Treats!!
Verified Purchase
surprised
Feb 05, 2020
Meri J.
Great box, interesting treats!
Verified Purchase
Avoid. Does not fulfill orders
Jan 20, 2020
Jeff I.
Paid for the first box on 11 Dec 2019, never received. Was told this was due to high holiday volume. Was charged for second box on 31 Dec 2019, not received as of 20 Jan 2020. Has not responded to second email inquiry on 11 Jan 2020 asking for a status. I do have a tracking number for 2 boxes, one is status unavailable, one is showing still on it's way to usps in Greenwood IN, so I would avoid this seller. I will be canceling and requesting a refund.
Verified Purchase
Hi Jeff, from the tracking number I can see the second box was delivered, if the first box was not delivered we're happy to send a replacement and I apologize for the inconvenience. Will be following up with you via email now.
Customer Service is the Worst!!
Jan 25, 2020
Mahima S.
Hi
I am from India and Placed an order on - December 2019. My first shipment was dispatched on 25 December but hasn’t reached me yet. I can’t even track it because the last status update is of 25 December.
According to the shipment policy, you ship during first week of the month but my second shipment is yet to be dispatched.
I haven’t received a response from the seller even though I sent a message days ago regarding the same.
Verified Purchase
Hi Mahima, I apologize for your experience and I'm following up with you via email right now to resolve any outstanding issues you may have
Wow should you bother
Dec 28, 2019
Cameron K.
Been 2-3 weeks never got box they were wanting me to renew the subscription. Before I even got the first box
Verified Purchase
Hi Cameron, apologies if there was any inconvenience, I looked into your case and from the tracking number I see that we shipped your order the following business day and your box was delivered 3 days after you left this review
The delivery time of approximately two weeks was the standard for USPS international shipments during the time (Christmas holiday rush)
customer service helpful
Feb 14, 2020
Marie E.
I had trouble with the shipment so i emailed the company with it's representative(roger) they were able to assist me, and very helpful. Received the box really late, also i did not like that two of the treat was very little i'm talking about bite size. (fruit toffees, and the choco bite)
Verified Purchase
Constant Delays
Jan 29, 2020
Debra L.
Constant delays. Not a great gift after all! 3 of 3 shipments late. Messages ignored... 3 messages, 1 response. Very disappointed!
Verified Purchase
Hi Debra, we apologize for delays caused by the holiday rush and are committed to making things right with you. I've just followed up with you via email directly.
Treats was featured in these articles…
Best Junk Food Subscription Boxes
Subscription Boxes Shipping to India
11 Best Candy Subscription Boxes for the Ultimate Sweet Tooth
11 Best Snack Subscription Boxes for Your Hanger-Pains
12 Best Food Gifts for Women Who Get Seriously Hangry
25 Gifts for Everyone on Your List
