Why does Cratejoy offer this option??
by Jennifer written Apr 05, 2018
I have been billed twice. Received nothing. No response to my requests. I'm as unhappy with Cratejoy as I am this horrible company who is stealing my money!!!! Contact your Attorneys General. This is not right.
Can not get a response
by cassi written Feb 12, 2018
I have been trying for over a week to get in touch with them about when the first box would be shipped. I ordered almost 2 weeks ago for my fiance for valentines day and no response on any platform. Their site states will be shipped with in 1 week of ordering so this would have left a week for it to arrive and nothing! Super disappointed because I knew he would have loved this and now I'm most likely out a valentines gift because I wont be able to get another box here in time. We both decided to do subscription boxes for each other for the holiday for something a bit different than the norm.
by Eunice written Jan 26, 2018
I received a tracking number stating that my package was sent out. I checked the tracking number. It says that it the package has not even shipped. Then I get an email asking how I liked the products. Again, it hasn't even shipped. I emailed. I FB messaged. It has been over a week. Today, I wrote a message on their virtual helper's chat. They say they will get back to me via email or chat. No response yet. It was a Christmas present for my husband. This is VERY DISAPPOINTING. They are HORRIBLE. I would have given them a zero if I could have.