Excellent Customer Service & Product !!!
by Lorraine written last year
There was a mix up with my order on Cratejoy that was neither my nor HMDs fault. As soon as I emailed the company about my knife order, which happened to be a gift for my husband who is a Navy veteran, the owner immediately responded to my inquiry, personally, and went out of his way to discover the source of the mix up. Despite the error being neither of our faults, the owner of the company sent my package out rush order the following day along with some extra "goodies"!!! The knife itself was amazing!!! I can't even describe how well made it is ... plus it means a lot to my husband that it was handcrafted by a Military Vet !!! Keep up the good work !!! sincerely ... a satisfied and returning customer!