Over a month delay & no communication
by Christina written May 10, 2018
We ordered on March 9 and didn't receive anything for over a month, in the middle of April! For a box that's supposed to ship on the 15th of each month, that's pretty frustrating. We received no tracking number, the box just showed up one day.
We sent multiple messages to the seller, with no response. The knife we finally received was nice, but the delay is ridiculous.
by sarah written May 10, 2018
The box we got was nice, my husband was very excited. So I got a subscription box for 3 months as a birthday present....still waiting on the last box-started emailing them mid April. no answers, no emails. I have also emailed them from cratejoy, no answer. wondering how to go about getting a refund when we can not contact the company.
No Knife, No communication
by Patricia written May 07, 2018
I place an order on April 17th, it billed out to my credit card. I received a notice of renewal last week and have been trying to get in touch with this company for the past 10 days without any luck. Like the previous reviewer, I never received the first package. Now I am being billed for another one. I am canceling.