Q: Can you add figures or Fairies/Pixies of Color, and not just Caucasian?Asked by Leslie J., April 2022
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Q: I ordered by accident and canceled as soon as I ordered and it tool 32$ out my account as pending. How do I contact them when I canceled the subscription Asked by Caitlyn E., March 2021
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Q: When can I expect my first boxAsked by Heather F., June 2020
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Q: I know you need to order by the 30th. I really want a box in June. Is there any way to make that happen? Asked by Melissa T., June 2020
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DO NOT BUY FROM THIS SELLER. Cratejoy should no longer be featuring this seller. I purchased my mom a 3-month subscription last May. She only received one box. I have tried contacting the seller to no avail. This subscription should be shut down immediately until the seller has fulfilled all subscriptions for which they have already received payment.
No response from seller. Requested assistance several times and no response. I ordered a crate in June, then they advised they were in the middle of a move and would not ship till August. It is now November and I have been more than patient. DO NOT use this vendor!
I paid for a 6-month subscription and bought an extra back in May and my mother has only received one box.
This company is a joke!! I ordered a box as a gift and it took over 2 months to receive it but they charged my account as soon as I ordered. I kept reaching out to them and received no reply.
Today, they have charged me for this month's box without me subscribing again. I cancelled my subscription before I received the first box. So, I sent an e-mail and have not received a reply or a credit in my bank account as of yet.
I would NEVER do business with My Fairy Crate again!
I have paid for 2 months and not received 1 box, DO NOT WASTE TIME OR MONEY ON THIS. I have sent messages to cratejoy and My fairy crate NO REPLY. NO MONEY BACK. NO BOX.
I’d thought, mistakenly - clearly - that this was to include more pieces. I got 2 mushrooms, a broken fairy, and a broken, cheap plant holder (with no drainage holes).
The whole thing was not worth the postage it cost to send it.
Don’t buy this.
Ordered this, but never got tracking information. Cancelled the subscription before it renewed since it was unclear if I would ever receive a box. I wonder if this is a dead subscription or what.
I paid for a crate on Nov. 14th, have no tracking in of as of Dec. 14th, and cannot get a live person to actually help me. I was told to wait until the 10th and then I would have tracking. NOTHING -
I have cancelled any further transactions.
Th ONE STAR review is too high for this review; it would great if I could give a 1/4 star.
My niece loves this box!! Just wish we didn’t have to wait until the next month to receive the first one. She did love the certificate! You could make it a little easier to personalize the certificate on the computer.
Overall, awesome purchase, would absolutely do again. The look of joy on my niece’s face is beautiful!!
Arrived right on time according to the online schedule. Very cute unique pieces. I like how all the pieces go very well together. Everything seems perfect for outdoor use. I purchased this box since I was having trouble finding new pieces I hadn’t seen before. This box was the perfect, easy solution!
April 2022
April 2022
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Editor's Pick
Editor's Pick
Editor's Pick
Editor's Pick
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