My Fairy Crate

Subscribed for 3 months

DO NOT BUY FROM THIS SELLER. Cratejoy should no longer be featuring this seller. I purchased my mom a 3-month subscription last May. She only received one box. I have tried contacting the seller to no avail. This subscription should be shut down immediately until the seller has fulfilled all subscriptions for which they have already received payment.

No response, no shipment no refund

Nov 06, 2022

★☆☆☆☆

Verified Purchase

Ma S.

2 Reviews

Subscribed for 23 days

No response from seller. Requested assistance several times and no response. I ordered a crate in June, then they advised they were in the middle of a move and would not ship till August. It is now November and I have been more than patient. DO NOT use this vendor!

Didn't ship the product that was paid fo

Sep 20, 2022

★☆☆☆☆

Verified Purchase

Katie C.

Subscribed for 4 months

I paid for a 6-month subscription and bought an extra back in May and my mother has only received one box.

Crappy Customer Service

Jul 22, 2022

★☆☆☆☆

Verified Purchase

Annie D.

Subscribed for 5 months

This company is a joke!! I ordered a box as a gift and it took over 2 months to receive it but they charged my account as soon as I ordered. I kept reaching out to them and received no reply.
Today, they have charged me for this month's box without me subscribing again. I cancelled my subscription before I received the first box. So, I sent an e-mail and have not received a reply or a credit in my bank account as of yet.
I would NEVER do business with My Fairy Crate again!

Still waiting

Jun 04, 2022

★☆☆☆☆

Verified Purchase

Denise K.

Subscribed for 1 month

I have paid for 2 months and not received 1 box, DO NOT WASTE TIME OR MONEY ON THIS. I have sent messages to cratejoy and My fairy crate NO REPLY. NO MONEY BACK. NO BOX.

Read this reviewn

May 15, 2022

★☆☆☆☆

Verified Purchase

Rebecca E.

3 Reviews

Subscribed for 1 month

I’d thought, mistakenly - clearly - that this was to include more pieces. I got 2 mushrooms, a broken fairy, and a broken, cheap plant holder (with no drainage holes).
The whole thing was not worth the postage it cost to send it.
Don’t buy this.

Never Received

Apr 28, 2022

★☆☆☆☆

Verified Purchase

Benjamin B.

Subscribed for 18 days

Ordered this, but never got tracking information. Cancelled the subscription before it renewed since it was unclear if I would ever receive a box. I wonder if this is a dead subscription or what.

AWUL, NO-GOOD, TERRIBLE SERVICE

Dec 14, 2021

★☆☆☆☆

Verified Purchase

Stephanie S.

Subscribed for 30 days

I paid for a crate on Nov. 14th, have no tracking in of as of Dec. 14th, and cannot get a live person to actually help me. I was told to wait until the 10th and then I would have tracking. NOTHING -
I have cancelled any further transactions.
Th ONE STAR review is too high for this review; it would great if I could give a 1/4 star.

Awesome Purchase

May 26, 2021

★★★★★

Verified Purchase

Heather R.

Subscribed for 2 months

My niece loves this box!! Just wish we didn’t have to wait until the next month to receive the first one. She did love the certificate! You could make it a little easier to personalize the certificate on the computer.
Overall, awesome purchase, would absolutely do again. The look of joy on my niece’s face is beautiful!!

Adorable box

Apr 12, 2021

★★★★★

Verified Purchase

Julie M.

Subscribed for 3 months

Arrived right on time according to the online schedule. Very cute unique pieces. I like how all the pieces go very well together. Everything seems perfect for outdoor use. I purchased this box since I was having trouble finding new pieces I hadn’t seen before. This box was the perfect, easy solution!