I can’t update my previous review, so I’m leaving a new one: NYKBeauty more than made up for their mistakes. I’m resubscribing and giving them a second chance. Fingers crossed!
Wow. Being billed twice and never receiving one box is rather annoying. But that’s only part of it. On Sept. 27, this company said in an email to me, “I will send you out 2 boxes as a courtesy for this issue. I can assure you that you will never have another problem going forward. I will send you a Mask Mistress AND a KBeauty Cutie box today.” It’s October 11, nothing has been sent. I just wanted what I paid for. I didn’t want the additional box. But to promise it, not fulfill it, after promising there would never be a problem? Lies. So now I’ve paid for two mask boxes and zero have arrived.
If I could give this box 10 Stars I would. I have gotten probably every kbeauty box on the market and this one is by FAR the best I got 6 full-size products that I will use. Everything about this box is authentic to Korea down to the beautiful rice paper used to pack the boxes.. I am in love