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Basic MAN

Life-Changing Underwear Subscription

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$19.99+ / month
Product Overview
  • Each month around the 5th, your much-needed goods will be on their way. You can anticipate your package to arrive shortly thereafter.
  • Ships worldwide from United States
  • Subscriptions automatically renew. Cancel anytime
Basic MAN
It's time to toss out those old, stained and smelly basics. Each month, we will ship you a new t-shirt, boxer-briefs and a pair of socks.
  • High quality basics delivered to your door each month.
  • Premium t-shirts with jersey blended cotton.
  • Odor-resistant and antimicrobial boxer-briefs made from modal.
  • Heavy combed cotton and bamboo socks for everyday wear.
Subscriber Reviews
19
4.5 of 5 stars
Great Stuff!
by Tim written 6 days ago
This is the perfect subscription box! Very soft, comfortable, and quality made! I'm so glad I found it. My wife liked it so much, that she signed up too!
Verified Purchase
Great customer service!
by Ann written Jun 26, 2018
My first shipment included old stock by accident. I contacted CS and they resolved the problem right away. I truly appreciate this kind of service from my subs.
Verified Purchase
Quality Varies Greatly
by Stephanie written Jun 21, 2018
At first this seemed like a great subscription. The products all seemed good quality and there were no issues with customer service. However, the quality seemed to continue to decrease and then one month would be much better and I had a multi-month subscription so I was locked-in. My latest shipment was the poorest quality of shirt sent yet and I will definitely not be renewing my subscription. I’m put-off by the poor customer service I received when, without my permission, I was charged for a 3-month subscription while I still had 2-months left on my then current subscription. I emailed asking my for a refund and the double order be fixed. I was only refunded for the unsent boxes even though I never wanted an additional box in the same month. BasicMan customer service said they could not have made the error and so it must be my fault. I initially recommend BasicMan but now would not do so and advise not purchasing an extended subscription if you are going to give BasicMan a try so you don’t get stuck with many shipments of low quality shirts.
Verified Purchase
Basic MAN said...
Jun 21, 2018
Hello Stephanie - thank you for the feedback, we are constantly trying to make improvements to our products. This is a never ending cycle, and we are always looking for updates. In the coming months, our t-shirts will actually come pre-washed to avoid shrinking, something customers have been asking for. A few months ago, we've also adjusted sizing of our boxer-briefs and lengthened the inseam, again something we did through feedback from our subscribers. As for your subscription, all of our plans, whether they are 1, 3 or 6 months, auto-renew unless the gift option is selected. This is something that is stated very clearly when you subscribe. It is on the checkout page, as well as the confirmation email you receive after placing an order. We are sorry if there was any confusion here. As to the auto-renew happening before your subscription ended - upon reviewing your account, it looks like you actually have 3 accounts that you've created. The first created on Dec 28, which was a gift order that ended after one month. You then created another account on Jan 5th which was a 3 month plan that renewed in April. When you reached out to us in April, after your April shipment was already sent out, we cancelled your last 2 shipments and refunded you that cost of $36.66. You also created another 3 month account on March 26, this was a gift order which ended at your last June shipment. We are sorry this has caused you an inconvenience, but creating new subscriptions is out of our control. We understand managing 3 accounts could be difficult, but we are happy to assist.
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