by Tim written 6 days ago
This is the perfect subscription box!
Very soft, comfortable, and quality made! I'm so glad I found it. My wife liked it so much, that she signed up too!
Great customer service!
by Ann written Jun 26, 2018
My first shipment included old stock by accident. I contacted CS and they resolved the problem right away. I truly appreciate this kind of service from my subs.
Quality Varies Greatly
by Stephanie written Jun 21, 2018
At first this seemed like a great subscription. The products all seemed good quality and there were no issues with customer service. However, the quality seemed to continue to decrease and then one month would be much better and I had a multi-month subscription so I was locked-in. My latest shipment was the poorest quality of shirt sent yet and I will definitely not be renewing my subscription. I’m put-off by the poor customer service I received when, without my permission, I was charged for a 3-month subscription while I still had 2-months left on my then current subscription. I emailed asking my for a refund and the double order be fixed. I was only refunded for the unsent boxes even though I never wanted an additional box in the same month. BasicMan customer service said they could not have made the error and so it must be my fault. I initially recommend BasicMan but now would not do so and advise not purchasing an extended subscription if you are going to give BasicMan a try so you don’t get stuck with many shipments of low quality shirts.