Q: I am only needing two boxes at this point. Is that possibleAsked by Lenore A., December 2021
No answers yet! Be the first to help by adding an answer below.
Q: you just set us our box a week ago. However, it is the exact same box as the last one. can yu please resend a new one? We have now gotten the conundrum box twice when this month should have been diffAsked by Heather D., March 2021
We would love to help you out. Please email us at our support email located on the bottom of the inventory sheet of your box.
Q: We've already completed the first 6 boxes (1 year's worth) and we loved them! Are you going to make more boxes with new mysteries?Asked by P H., February 2021
Thank you for your question and we are so glad you loved the boxes as much as we do! Unfortunately, we had to shelve our plans for more boxes with the ongoing pandemic, but we still hope to introduce another box soon!
Q: Is there a crate similar to this one that ships in the US? We have done Mailordermystery(dot)com and loved it. Asked by Katie B., January 2021
We are happy to report that we do ship to the United States now!
My 7 year old absolutely loves these boxes. The quality is fantastic. The puzzles are really well thought out and clever. I wish you would make more of them because we've bought all 6 and want more. Each box takes her about 4-5 hours to figure out. They've been a lifesaver during this pandemic as a way to really get her to feel like she's having an experience. If you are sitting on the fence about these just do it. They made a fantastic Christmas gift as we're trying to focus less on stuff and more on activities. So good. Keep up the good work!!!
My 8 year old grandson and I, have really enjoyed solving Mystery Boxes 1 and 2. It has truly been a collaborative effort, and taken us about 3 hours to finish each mystery. He will, likely, keep many of the trinkets, if not the entire boxes, as souvenirs of the fun we've had together. We're excited to receive our 3rd box soon.
Note: Take the clues at face value, rather than thinking every one is in code. You will save a lot of time.
Our 9 y/o can’t wait to get the next box. She absolutely loves the actives and learning about each of the characters along the way to solving Each of the clues. It’s pretty neat that once you submit your answer online you can read the rest of the story.
Shipping to the US is super expensive, that is the ONLY reason for 1 Star. The experience inside the box was amazing!!!! My girls loved it and I wish I could afford to do all 6 mysteries offered. I don’t regret how much I spent on this 1st box. It was a special surprise for my kids who LOVE mysteries. 5 star experience!
Happened to learn about this, and it is sad you are only shipping within Canada. Please expand your deliveries to the neighbors!
I had contacted the customer service team with some questions about the box and what ages would the box be suited for. They were very helpful and responded very quickly with the information I needed. My nieces love the box and were able to finish it almost all by themselves (very age-appropriate). The included parent guide is very helpful if they get stuck. The clues were so creative and varied that it didn't seem repetitive at all. The story was also very fun and engaging - my nieces couldn't wait to see what happened at the end. They're so excited for the next box and want to challenge themselves to do it all by themselves. I also think it's great that the company is run by parents who wanted a fun and hands-on activity for their kids to do and came up with Mystery Adventure Club. It's an amazing idea and we can't wait to see what they come up with next!
I purchased this for my nephew and he loved it! He loved that you got a big box delivered to him that had all of the supplies in it at once. It also provided him an opportunity to work with family, together to solve the mystery. It was enjoyed by all. I contacted MAC multiple times prior to purchasing and they were able to answer all of my questions quickly and efficiently. I had some confusion about the delivery of my product and they were quickly able to rectify the situation. Great customer service. We are both excitedly awaiting the next one!
I gave this to my nephew and he absolutely loved the concept. It’s a great way to get kids to think outside the box and it also gets them off their tablets and video games. Highly recommended!
Got this mystery box for my 9 year old, unsure what to expect. He LOVED it. It was challenging enough for him, but also easy enough that he wasn't getting frustrated. The contents were great quality (not cheap dollar store products) and the puzzles were varied that each one was exciting to do.
He loved it so much that he wants to get more of them. I highly recommend this gift as it entertains the child without screen time and gets them using all parts of their brain.
I wasn't sure what to expect when I ordered. I knew it would be awesome (being a 5 time City Chaser) but THIS went above and beyond! The minute details and the craftsmanship of everything was outstanding! My 11 yr old daughter is obsessed with mysteries and solving puzzles. She couldn't wait for anyone to do the first one alone (I did it myself later lol). We'll be ordering more and having her friends over to try them. Thanks for this amazing gift for kids and grown kids alike ;)
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.